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  • Spencer Dock

    Client: Burlington Real Estate
    Contract Duration: 2017 – Present

    MCR provide estate security at the Spencer Dock development which includes commercial and residential properties as well as managing surges in traffic within the area due to events in the nearby Convention Centre.

    We manage the roads, car parking, green spaces, litter control, antisocial behaviour

    24 control room on site which monitors:

    • CCTV
    • Access and egress on site

    Event security to include various events throughout the year such as corporate events at Christmas etc. The control room is located at the bottom of the ramp off Mayor St. We have 24hr security

  • Multi Site Office Security and Cleaning Portfolio

    Client: JLL
    Contract Duration: 2016 – Present

    MCR currently manage Cleaning and Security services to JLL at multiple locations in the IFSC area.

    Security Services provided include daily concierge, mobile patrols and static guarding.

    Cleaning Services provided include deep cleaning, carpet cleaning, cleaning to internal and external glazing and basements and daily office cleaning.

    MCR regularly respond to reactive callouts for ad hoc Cleaning and Security requirements including emergency clean ups such as the removal of bio hazards and leakages. MCR also supply emergency cover for personnel at very short notice in circumstances of absence or busy periods.

     

  • C&D Foods

    Client: C&D Foods
    Contract Duration: 2017 – Present

    MCR Security provide a 24-hour service to C&D Foods at their Longford plant.

    Our services on site at C&D Foods include:

    • Monitoring both entrances to the site
    • Visitor sign in/sign out
    • Providing appropriate P.P.E equipment for visitors
    • Checking vehicles and accompanying paperwork through the deliveries gate
    • Controlling and operating the weigh bridge
    • CCTV Monitoring
    • Controlling staff access to site via remote gate access
    • Ad-hoc patrols of site throughout the night
    • Providing a patrol vehicle throughout the night ensuring the night officer’s safety
  • Airside Retail Park

    Client: JLL
    Contract Duration: 2014 – Present

     

    Airside Retail Shopping Centre is located in Swords. Airside is split in two with a shopping area and business park. There is also a substantial level of car dealers located in Airside adding to traffic levels at the centre.

    Airside Retail were having trouble with ‘boy racers’ with modified cars congregating after hours at the centre on the first Friday of each month. They were able to gain access as the car park had no gates on the retail park side. MCR carried out a security survey on how to prevent 300 plus cars from entering the car park while not impinging on the business of the retail park. For example. Mc Donald’s has a drive through that had to be able to continue to trade as normal.

    MCR came up with a plan for closing off each car park section, designed the best way to move cars out of each car park section, and put procedures in place to ensure that no ‘boy racer’ entered the car park going forward.

     

    Initial Set Up of Car Park Plan:

    • MCR suggested that removable steel posts could be put in certain positions on the road at the entrance routes into the retail park, as businesses were closing for the night. MCR had additional security on the day of installation, watching out for any modified cars that might come into the retail park prior to closing time, so they could be stopped.
    • We provided temporary barriers to block of the car park around McDonalds, this ensured that McDonalds could trade without interruption
    • As this was taking place, MCR staff were handling the traffic, guiding them in and out of the access road keeping it flowing smoothly to ensure that all patrons could enter McDonalds, all staff could leave the retail park, and that all customers leaving could do so in an orderly fashion.
    • Once all businesses had closed in the retail parks the remaining posts were inserted into the ground ensuring no access for the ‘boy racer’ group.
    • We had traffic management staff there all night to ensure that the McDonalds car park and other late night business traded as normal.
    • We had security patrol vehicles in Airside all night patrolling to ensure that nothing was tampered with
    • A few boy racers tried to access the McDonalds car park but our patrol vans blocked their access and then they left.
    • At 06.30hrs the following morning we started to remove all the steel posts and temporary barriers to allow all business to trade as normal
  • The Park Carrickmines

    Client: JLL
    Contract Duration: 2016 – Present

    MCR provide the following services as part of our Security service provision at The Park.

    Services include:

    • The provision of a vehicle on site
    • 24-hour security
    • Monitoring retail and commercial buildings
    • Dealing with traffic issues
    • Dealing with car park issues
    • Locking up and opening up of buildings
    • Managing the fire alarms
    • Managing the intruder alarms
    • Dealing with customer care issues
    • Dealing with lost children
    • Dealing with antisocial behaviour and loitering on site
    • Deterring shoplifters

    MCR implemented a new emergency response pack on site at The Park to deal with any incidents such as medical issues, collisions, pedestrians being knocked down etc.

    All officers wear Body Worn Cameras and are fully trained on General Data Protection Regulations.

    All officers are trained in Occupational first aid & De-Fib.

  • Rottapharm

    Client: Rottapharm
    Contract Duration: 2014 – Present

    MCR manages cleaning, engineering and security services at Rottapharm.

    Cleaning Services Provided:

    Prior to using MCR, Rottapharm used a number of different contractors to carry out various cleaning services at the plant including:

    • GMP areas such as clean rooms
    • Industrial cleaning such as windows, power washing, clean room deep cleans
    • Daily office cleaning
    • Washroom consumables
    • Landscaping

    MCR were able to provide a single supplier solution for all the above services to Rottapharm at their Damastown facility and one fixed monthly bill for all the combined services, with quarterly KPI/SLA reviews ensuring standards are kept very high at all times

     

    Security Services Provided:

    MCR have a 24 hour Security presence at Rottapharm’s Damastown facility. Duties on site include:

    • Managing the Building Management System
    • Patrol and check of the emergency door and report any defects
    • All officers are trained to put on protective clothing while entering certain areas on site
    • All officers have received specialist training called Known Suppliers training as the warehouse is a Bonded warehouse
    • Fortnightly meeting are held with facility management to ensure standards are high
    • MCR patrol supervisors monitor the officers while on duty each night to ensure standards are high
    • Monthly toolbox talks are given to all officers deployed to this location
    • All officers are trained on emergency evacuation procedures
    • Controlling the access and egress of personnel through CCTV and electric gates

     

    Engineering Services Provided:

    • MCR manage the service of all loading bays and the goods lift at the Rottapharm plant

     

  • Heuston South Quarter (HSQ)

    Contractor: Savills
    Duration of Contract: 2012 – Present

    Heuston South Quarter comprises of some 350 apartments, 1,200 underground car park spaces and an abundance of occupied office space including:

    • Eircom Head Offices which houses some 1,500 employees daily
    • AOL
    • Health Service Executive (HSE)
    • Tenants also include some well know chains such as Supervalu and Starbucks that add to the daily footfall.

     

    Security Services Provided

    MCR have a presence on the ground and in the control room with in HSQ. MCR also provide front of house cover where first impressions are very important for major clients within the office spaces. MCR Secure HSQ on a 24 hour basis, it has a very different job description and MCR have a specific set of instructions and Health and safety procedures to ensure the protection of our Security operative as well as maintaining the integrity of the development at all times. Day time Security plays a unique role at this development, we believe that first impressions are very important and that the front of house role can have a lasting effect on any visitors to the development. The right attitude and appearance is imperative to reputation of any development.

     

    Cleaning Services Provided

    MCR Cleaning began providing cleaning services to HSQ when the development was newly built. An initial builders clean was delivered to the newly developed property. The property management company were very impressed by the service delivery of MCR that they offered MCR Cleaning the ongoing cleaning contract for the premises when it opened.

    Evolving and flexible nature of our services: MCR Cleaning initially had the contract for cleaning the common areas of the residential area of HSQ. As the development expanded and the commercial aspect of the development was built, our contract expanded to providing cleaning services to these areas as well.

    Pioneering service delivery: MCR Cleaning have been responsible for the cleaning programme at HSQ since its inception and as such shaped and delivered an excellent cleaning service package that the client and their commercial and residential tenants.

    Cleaning services provided include:

    • Window cleans
    • Caretaker facility
    • Daily office cleaning
    • Internal and external power washing

     

  • Styne House

    Client: Jones Lang La Salle
    Contract Duration: 2016 – Present

    MCR currently manage Cleaning and Security services for JLL at Styne House.

     

    Security Services provided include daily concierge, building management, mobile patrols, static security, open/lockup and alarm activations.

    Daily Concierge

    • Taking care of all queries from clients, tenants and visitors
    • Ensuring that all visitors that are authorised on the VAP system are signed in and are escorted to the relevant area within the building without the need to contact the relevant site contact. Any visitors that have not been authorised on the system are announced to the relevant contact and then escorted upon the tenant’s approval.
    • Delivering of post and packages as well as arranging courier and postal services for tenants
    • Arranging deliveries of flowers, wine and other ad hoc requests

     

    Building Manager

    • Managing the BMS system
    • Managing the access and egress of contractors on site
    • Ensuring cleaning is up to standard
    • Ensuring health and safety standards are maintained on site
    • Updating and implementing the fire evacuation procedures on site and ensuring all tenants are aware of these procedures

     

    Cleaning Services

    Cleaning Services provided include deep cleaning, carpet cleaning, cleaning to internal and external glazing, cleaning to basement upon request and daily office cleaning.

     

    MCR regularly respond to reactive callouts for ad hoc Cleaning and Security requirements including emergency clean ups such as the removal of bio hazards and leakages. MCR also supply emergency cover for personnel at very short notice in circumstances of absence or busy periods.

HEAD OFFICE

  • Unit 1, The Capel Building, Mary's Abbey, Dublin 7.
  • (01) 889 9100
  • info@mcrgroup.ie
  • Mon - Fri: 7:30 - 18:00

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